Privacy Policy

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At Smart Property Tenerife, accessible from www.smartpropertytenerife.com, one of our main priorities is the privacy of our visitors. This privacy policy document contains the types of information that is collected and stored by Smart Property Tenerife and how we use it.

Consent

By using our website, you hereby consent to our privacy policy and accept its terms.

Information we collect

The personal information we ask you to provide, and the reasons why we ask you to provide it, will be clearly explained to you at the time we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, e-mail address, telephone number, the content of any message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in a variety of ways, including to:

To provide, operate and maintain our website
Improve, personalise and develop our website
To understand and analyse how you use our website
Develop new products, services, features and functionality
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information about the website, and for marketing and promotional purposes.
Send you emails
Detecting and preventing fraud risks

Log files

Smart Property Tenerife follows a standard procedure of using log files. These files record visitors when they visit websites. All hosting companies do this and it is part of the analysis of the hosting services. The information collected by the log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time, referring and exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information. The purpose of this information is to analyse trends, administer the site, track users' movements around the site and gather demographic information.

Cookies and web beacons

Like any other website, Smart Property Tenerife uses 'cookies'. These cookies are used to store information, including visitors' preferences, and which pages of the website the visitor has accessed or visited. This information is used to optimise the user experience by personalising the content of our web pages according to the visitor's browser type and/or other information.

For more general information on cookies, please see our 'Cookie Policy' page.

Privacy policies for advertising partners

Third party ad servers or ad networks use technologies such as cookies, JavaScript or web beacons that are used in their respective advertisements and links that appear on Smart Property Tenerife, which are sent directly to the users browser. They automatically receive your IP address when this happens. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content you see on the websites you visit.

Smart Property Tenerife has no access or control over these cookies which are used by third party advertisers.

Third party privacy policies

Smart Property Tenerife's privacy policy does not apply to other advertisers or websites. We therefore advise you to consult the respective privacy policies of these third party ad servers for more detailed information. This may include their practices and instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser options. For more detailed information on cookie handling with specific web browsers, you can visit the respective websites of those browsers.

CCPA Privacy Rights (Don't sell my personal data)

Under the CCPA, among other rights, California consumers have the right to:

Request that a company collecting consumer personal data disclose the specific categories and elements of personal data it has collected on consumers.
Asking a company to delete all personal data it has collected on the consumer.
Ask that a company that sells a consumer's personal data does not sell the consumer's personal data.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Data protection rights GDPR

We want to ensure that you are fully aware of all your data protection rights. Each user has the following rights:

Right of access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right of rectification - You have the right to ask us to correct any information that you believe to be inaccurate. You also have the right to ask us to complete any information that you believe is incomplete.
The right to erasure - You have the right to ask us to erase your personal data, under certain conditions.
The right to restrict processing - You have the right to ask us to restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to our processing of your personal data under certain conditions.
The right to data portability - You have the right to ask us to transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Information about children

Another part of our priority is to add protection for children when they use the internet. We encourage parents and guardians to observe, participate and/or monitor and guide their online activity.

Smart Property Tenerife does not knowingly collect personally identifiable information from children under the age of 13. If you believe that your child has provided such information on our website, we strongly encourage you to contact us immediately and we will make every effort to promptly delete such information from our records.